![]() ![]() ![]() It takes the service department one hour to receive, unpack, set up on the bench, evaluate, estimate the repair, repack and box the unit, prepare shipping documents and prepare the invoice. We have changed how service is conducted (at TenTec).Įffective immediately for all units in for repair, there is a minimum charge on one hour labor at $140.00 for any unit sent in, even if it is not repaired. Mike noted, in Internet forums, that TenTec service was losing money due to its structure and policies that some radio amateurs abused (free troubleshooting service). The TenTec Service department, under new policies, is expected to be operational in 3 weeks. NOTICE: Dishtronix (owned by Mike, N8WFF) acquired Ten-Tec on January 1, 2016 training military technical service schools(now gone) or previous industry building/fabrication experience. They do this based on Parts availability (from OEM suppliers) and their Training (mfg. Amateur Radio Equipment Repair : ReviewsĪ majority of service shops or individual service technicians specialize in specific radio brands or models.
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